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VOICE open Chatactive2 unread

Chat thread · Anonymous visitor

Perfect! I'd love to get that booked for you. Just to clarify - when you say cut and colour, are you thinking of the balayage we just talked about, or were you

Open source
Lane
Follow Up
auto-routed
Owner
Unassigned
Suggested: Follow-up Agent
Last update
Jul 19
Jul 19, 10:48 AM
Source updated
Jul 19
Jul 19, 10:48 AM
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WHY IT'S HERE

Routing logic

Chat interaction is active but not urgent right now. Review it on cadence.

Auto lane
Follow Up
Watching
Follow-up Agent
LINKED RECORDS · 2

What it touches

  • Default Booth
  • The Hair Shop reception
SUGGESTED OWNER

Follow-up Agent?

Customer interactions default to the follow-up agent until a human owner takes over.