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Ops board

33 open · 6 need attention today
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RESPOND NOW
3
Minutes to hours
UNBLOCK
3
Hours
FOLLOW UP
16
Days
PLANNED WORK
11
Days to weeks
ROUTED TO THE RIGHT PLACE
33 items
Respond Now
Minutes to hours 3
  • Can we confirm the September 10 session and a result review on September 18?
    MAIL unread Triage Agent
    Act
  • Can we move my September 12 appointment to September 16 at 1pm?
    MAIL unread Triage Agent
    Act
  • Five of us for September 12; can we start at 9am?
    MAIL unread Triage Agent
    Act
Unblock
Hours 3
  • Chloe Martin · director@thebarc.ca
    TASK Taskhightodo Chloe Martin
    director@thebarc.ca
    Act
  • Chloe Martin · director@thebarc.ca
    TASK Taskmediumtodo Chloe Martin
    director@thebarc.ca
    Act
  • Review the linked client or supplier details and record the next step for the September schedule.
    TASK highin progress Triage Agent
    Act
Follow Up
Days 16
  • Hi there! Thanks for visiting The Hair Shop's website. I'm here to help with any questions or to get you booked for an appointment. What can I do for you today?
    VOICE Chatactive Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • September bridal party — 6 styles + trial
    DEAL $1,850proposal Follow-up Agent
    Act
  • Brackley wedding on-site styling
    DEAL $2,400proposal Follow-up Agent
    Act
  • Could we plan six styles for September 26 and the bridal trial on September 11?
    MAIL starred Follow-up Agent
    Act
  • Hi there! Welcome to The Hair Shop! 😊 Thanks for reaching out to us today. How can I help you - are you looking to book an appointment, or do you have a questi
    VOICE Chatactive Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Hi there! Thanks for reaching out to The Hair Shop in Charlottetown! 😊 How can I help you today - are you looking to book an appointment, or do you have ques
    VOICE Chatactive Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Hi there! Welcome to The Hair Shop! 😊 How can I help you today? Are you looking to book an appointment, or do you have questions about our services?
    VOICE Chatactive Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Recorded customer conversation ready for review.
    VOICE VoiceRecordedPhoneabandoned Caller +13233160125Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Something came up at work — any chance we can move my Thursday 2pm foils to Friday afternoon instead? So sorry for the short notice!
    MAIL MailRead1 msg Triage Agent
    Act
  • Attempt to call back if caller ID is available to understand their need.
    VOICE VoiceRecordedPhoneabandoned Caller +13233160125Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Perfect! I'd love to get that booked for you. Just to clarify - when you say cut and colour, are you thinking of the balayage we just talked about, or were you
    VOICE Chatactive2 unread Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • New booking request from your website: Emma Whitlock, root touch-up + blow dry, prefers Wed/Thu mornings. Phone 902-555-0148.
    MAIL MailRead1 msg Triage Agent
    Act
  • Hi there! Welcome to The Hair Shop in Charlottetown! 👋 How can I help you today? Are you looking to book an appointment, or do you have questions about our s
    VOICE Chatattention required Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Hi there! Welcome to The Hair Shop in Charlottetown! 😊 I'm here to help you with appointments, questions about our services, or anything else you need. What
    VOICE Chatattention required Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • Hi there! Thanks for visiting The Hair Shop's website. I'm here to help you with any questions or if you'd like to book an appointment. What can I do for you to
    VOICE Chatattention required Default BoothThe Hair Shop reception
    Follow-up Agent
    Act
  • I've been using box dye (dark brown) for years and want to go blonde. I know it's a process — could I book a consultation before committing?
    MAIL MailRead1 msg Triage Agent
    Act
Show fewer
Planned Work
Days to weeks 11
  • Chloe Martin · director@thebarc.ca
    TASK Taskmediumtodo Chloe Martin
    director@thebarc.ca
    Act
  • Return-path verification: this Slack reply should now appear in Mere with a Slack source badge. The Tuesday handoff walkthrough is complete.
    INTERNAL Internaldiscussionnormalopen
    Internal Ops Agent
    Act
  • Review the linked client or supplier details and record the next step for the September schedule.
    TASK medium Internal Ops Agent
    Act
  • Review the linked record, confirm outstanding details, and record the next step before the due date.
    TASK TaskMedium2026-09-08 director@thebarc.ca
    Act
  • Review the linked record, confirm outstanding details, and record the next step before the due date.
    TASK TaskMedium2026-09-10 director@thebarc.ca
    Act
  • Review the linked record, confirm outstanding details, and record the next step before the due date.
    TASK TaskMedium2026-09-11 director@thebarc.ca
    Act
  • Review the linked record, confirm outstanding details, and record the next step before the due date.
    TASK TaskMedium2026-09-15 director@thebarc.ca
    Act
  • Review the linked record, confirm outstanding details, and record the next step before the due date.
    TASK TaskMedium2026-09-15 director@thebarc.ca
    Act
View all 11 ›
DONE & SNOOZED
1 items